What is a primary action to take during times of high call volume in the 911 system?

During times of high call volume in the 911 system, a primary action to take is to query BLS (Basic Life Support) ambulances. This means that dispatchers or emergency service coordinators will reach out to available BLS units to assess their status and availability to respond to emergencies. The rationale behind this action stems from the need to efficiently allocate resources when demand exceeds supply, ensuring that the emergency response system can continue to function effectively.

Querying BLS ambulances helps identify those that are ready and capable of answering calls, allowing for a more organized and prompt response to the community’s needs. By utilizing BLS units, it is possible to relieve some pressure from ALS (Advanced Life Support) units that may be more critical in situations requiring advanced medical intervention.

The other choices do not effectively address resource management during high demand. For example, having all ambulances stand by may lead to unnecessary delays, as not all units will be needed at the same time. Stating that ALS assistance is not required fails to recognize that certain emergencies may still need advanced care, and prioritizing emergency calls by age could lead to ethical dilemmas or mismanagement of critical situations. Overall, querying BLS ambulances is a proactive approach to ensuring adequate communication